Privacy notice

Last updated November 14, 2026

This notice covers this website. It does not cover what happens at a shop counter, on the phone, or on the booking service the site links to.

What the site collects

Contact form. If you send a message, the site stores your name, the email address or phone number you give, the shop and vehicle you name, and your message, so TRUE Automotive staff can reply. It also stores a one-way hash of your network address to limit abuse; the address itself is not stored with your message.

Spam check. The contact page uses Cloudflare Turnstile to tell people from automated programs. Turnstile processes information about your browser and connection. See Cloudflare’s privacy policy.

Your chosen shop. If you press “My shop”, the site remembers that shop in your own browser’s storage so the header can show its phone number. It is never sent to us. Press “Change shop” to clear it.

Hosting. The site runs on Cloudflare, which processes requests (such as network address and browser type) to deliver and protect the site.

This site sets no cookies of its own and runs no advertising or analytics trackers.

Links to other services

Online booking opens ShopGenie’s booking page, and directions open Google Maps. Those services have their own privacy policies and are not covered here.

Keeping and deleting messages

Messages are kept until staff delete them. To ask what we hold about you, or to have your message deleted, call any shop or send a message through the contact form.